The things I've learned so far in my reference course
General items: some information is just really hard to find. college libraries have some resources (like specialized databases) that are far superior to those found other types of libraries. google.com/scholar can be helpful. google.com/books can also be helpful. there are encyclopedias or dictionaries for more topics that I probably even know exist. some things are bears to cite. sometimes you have to break down and ask someone else for help. Specific items: Vita Sackville-West, her husband and children. The book that ran for the most weeks on the NYT bestseller's list. There is a very nicely annotated list of all the Coretta Scott King award winners from the time of it's inception to present. The advantages and disadvantages of English as the official language of the USA. There are other poems that begin with "I wandered lonely as a cloud" than the one I learned in middle school. O'Henry worked under an unusual set of circumstances writ...